Work

On Air Retail Store

Blog

31 Dec 2009

Fixing Twitter from the Other Extreme

"What we need to do to design is to look at the extremes. The middle will take care of itself." —Dan Formosa, from the documentary "Objectified" When Twitter introduced features to address their retention problems with new users, they failed...+
30 Dec 2009

Create triangles, chat bubbles using CSS only

Jon Rohan offers a neat tip for creating triangles (handy to use instead of « or ») and chat bubbles using CSS borders—no images! Includes IE6 hack. Creating Triangles in CSS +
27 Dec 2009

Fabricating Stories

I recently came across the story of the Significant Objects Project, an interesting experiment where Joshua Glenn and his other collaborators take cheap thrift-store finds and see if they can create something more valuable by contriving a back story...+
24 Dec 2009

Google's Multivariate Testing Approach to Design

Google's reliance on multi-variate testing as part of their design decision-making process isn't news. However, let's say, you find that you might need to conduct a test to determine which shade of blue among 41 gradations should be used...+

14 Dec 2009

What Matters Now

What does matter now? Ishita Gupta and Seth Godin asked several notable people (well, with one exception—somehow, I wound up being part of such a distinguished group) to respond with a short essay on a single word that defines what mattered to each of us right now...+
6 Dec 2009

"IA is not Boxes and Arrows."

Amen! I came across CS and IA Unite Already, Will Ya! just shortly after I came across a job posting from Smart Design where they emphasized they were looking for User Experience designers who were not the Boxes and Arrows types…+
13 Oct 2009

The Unseamly Business of SEO

In his essay "Spammers, Evildoers, and Opportunists," Derek Powazek describes SEO as a con. I agree. I cringe everytime I see SEO expertise being flaunted in resumes.+
21 Sep 2009

Empathy in Design

Great description of engaging the brain in design from frogdesign's Innovation Starts with Empathy: "The reptilian brain is dedicated solely to survival, whereas the outer neocortex hosts reason and higher intelligence...+